Heckel MACCROSSROAD 3.0 S3 HIGH META

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We only ship to the UK and you have the option to pick up your items in store at our TradeShop at our Northampton address.

We offer FREE delivery for all orders over £200 within mainland UK on all standard stock items.

Orders under £199.99 are priced at a standard shipping fee of £8.85

Orders before 2pm can be picked up on the same day

Orders after 2pm will be available the next working day

For orders outside of mainland UK, a larger shipping charge may apply.